The Federation of Hotel & Restaurant Associations of India (FHRAI) in collaboration with the Food Safety and Standards Authority of India (FSSAI) has initiated a dedicated training programme on COVID-19 awareness for hospitality professionals across the country. The programme aims to gear up hotel and restaurant players for a post lockdown scenario to ensure the safety of their guests and to instill customer confidence. The program covers training on precautions to be taken and procedures that establishments should ensure implementing including receiving of raw materials, guest service, lobby management, and rooms maintenance post the lockdown gets lifted.

FHRAI will conduct the training in collaboration with its training partner – Parikshan. The first batch of the Food Safety Training and Certification (FoSTaC) programme for its members was held on May 5 2020. The Association is aiming at imparting this training to 4-5 thousand hospitality professionals in the coming 3-6 months.

 “The idea behind initiating this training programme is to have at least one senior staff thoroughly trained in safety, security and hygiene of an establishment. Once the lockdown is lifted, the trained staff will be in a position to impart knowledge to fellow staff in each section. The underlying objective of this programme ultimately is to ensure the health and safety of our guests. Atithi Devo Bhava and to us, our patron’s safety is paramount.